All subscription fees are non-refundable once the billing period has started, unless required by law or outlined below. Payments via Stripe or Shopify billing.
No fees during trial. If not cancelled before the trial ends, the selected plan begins automatically. Merchants are responsible for cancelling before the trial ends.
Refunds may be granted for: duplicate charges, verified billing errors, or technical malfunction. Requests within 14 days of charge. Approved refunds within 10 business days.
We respond within 5 business days.
📧 info@der-fit.com
Include: store name, charge date, invoice reference, issue description.